We take the utmost care in handling and transporting your shipments. While we do not provide warranties in the traditional sense, we offer certain guarantees and protections to ensure the safe delivery of your goods. Here are some important aspects regarding warranties for your shipments:
- Safe Handling: We guarantee that your shipments will be handled with care and in accordance with industry standards. Our trained professionals are experienced in proper handling techniques to minimize the risk of damage or loss.
- Liability Coverage: provides limited liability coverage for your shipments as per our terms and conditions. This coverage typically applies to the value of the goods being shipped, subject to certain limitations and exclusions. It is important to review our terms and conditions or contact our customer support for specific details regarding liability coverage.
- Insurance Options: In addition to our standard liability coverage, we offer optional cargo insurance for added protection. Cargo insurance provides coverage against unforeseen events such as theft, damage, or loss during transit. It is advisable to inquire about insurance options and their terms when booking your shipment.
- Claims Process: In the rare event that damage, loss, or any issues occur during the shipping process, we have a claims process in place. You can file a claim with our customer support team, providing necessary documentation and evidence of the incident. We will investigate the claim and work towards a resolution in accordance with our policies and applicable regulations.
It is important to note that the specifics of warranties, liability coverage, and insurance options may vary depending on the nature of the shipment, the chosen service package, and the terms and conditions agreed upon. We recommend reviewing the specific details provided by us and seeking clarification from our customer support team to ensure you have a clear understanding of the protections available for your shipments.